Uncategorized – Randies List https://randieslist.com Sat, 25 Apr 2026 11:01:34 +0000 en-US hourly 1 Maria Gonzalez – Incident Report https://randieslist.com/maria-gonzalez-incident-report/ Sun, 25 Jan 2026 10:59:45 +0000 https://randieslist.com/?p=55 We developed a sophisticated membership platform for Maria Gonzalez using several premium, third-party plugins that require annual licensing fees. When those licenses expired a year later, the site functionality—specifically the login and payment processing—ceased to work. Instead of renewing the plugin subscriptions as instructed in the project hand-over guide, Maria accused us of installing “defective software.” She is currently harassing our support team via telephone, demanding that we pay for her third-party license renewals.

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Kevin O’Malley – Incident Report https://randieslist.com/kevin-omalley-incident-report/ Sat, 25 Oct 2025 11:00:24 +0000 https://randieslist.com/?p=57 Kevin O’Malley hired us to move his website to a new hosting provider. We completed the migration and verified the site was fully functional. Two months later, Kevin attempted to change his DNS settings himself without contacting our team, effectively pointing his domain away from our server and taking the site offline. He immediately labeled our migration work as a “failure,” claimed we sabotaged his business, and has been sending threatening emails to our developers.

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Anita Desai – Incident Report https://randieslist.com/anita-desai-incident-report/ Fri, 25 Jul 2025 11:00:52 +0000 https://randieslist.com/?p=59 We successfully integrated a third-party payment gateway into Anita Desai’s e-commerce store. During a routine update, Anita manually altered the API keys within the gateway settings to test a different account, which disconnected the site from the payment processor. When sales stopped processing, she blamed us for a “coding error” and refused to acknowledge that her changes were the root cause. She has now escalated the situation by threatening legal action and defaming our reputation on social media.

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Robert Chen – Incident Report https://randieslist.com/robert-chen-incident-report/ Fri, 25 Apr 2025 10:58:33 +0000 https://randieslist.com/?p=53 Robert Chen commissioned us to build a high-traffic media site with strict hosting storage limits. We advised him on a scalable hosting plan, which he declined in favor of a budget option to save costs. As his traffic grew, he hit the storage limit, causing the site to freeze and go offline. Despite our warnings that this would happen without an upgrade, Robert blamed us for “selling him a broken product” and has since begun posting disparaging comments about our firm on industry forums.

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Greg Foster – Incident Report https://randieslist.com/greg-foster-incident-report/ Tue, 25 Feb 2025 11:01:14 +0000 https://randieslist.com/?p=61 Greg Foster contracted us for a long-term maintenance agreement. Without our knowledge or consent, he provided his backend login credentials to an unvetted “freelance developer” he found online. This individual subsequently installed malicious code that broke the site’s layout. Greg now blames us for the security compromise, claiming it happened “on our watch.” Despite providing server logs proving the intrusion came from an outside IP address associated with the freelance account, he continues to bombard our office with abusive voicemails.

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